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International KnowHow™ for safer,
compassionate, sustainable healthcare

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  • Ramsay UK
  • yishun health logo
  • whanganui district health board logo
  • calvary health logo
  • gold coast health logo
  • Canberra Health Service
  • Darling Downs HHS
  • Hauora Tairawhiti DHB
  • KIMS
  • Loddon Mallee Health Network
  • Northern Health
  • Northeast Wangaratta
  • Southern Cross Healthcare
  • St Jude Hospital
  • St John of God Health Care
  • Department of Health and Human Services Tasmania
  • Midcentral DHB

Fostering a global
Speaking Up movement

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Meeting the Open Disclosure Framework?

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Ramsay Health Care is improving clinical outcomes

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KK Women’s and Children’s Hospital increased staff willingness to speak up for safety

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At risk of burnout?

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Why consider a Cognitive Institute designed programme or course?

Evidence based

All our courses/programmes are evidence based, designed and delivered by clinicians, for clinicians.

Highly effective

Proven to be highly effective in improving communications, lowering complaints/claims and organisation-wide culture change.

CPD points

Most courses are eligible toward Continuing Professional Development (CPD) points required for general practitioners and specialists.

Over 16,000 clinicians

Every year over 16,000 clinicians attend a Cognitive Institute designed course.

Ready to get results?

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Free COVID-19 Resources

Caring for Self and Caring for Teams

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Trusted by healthcare organisations around the world

We are grateful for the support given by Cognitive Institute

Driving the Safety and Reliability journey along can be tough; going into partnership allows tested ideas to be shared; which makes work easier. We are grateful for the support given by Cognitive Institute, helping us to navigate to the specific needs and journey alongside with us in creating a care environment that is always safe and highly reliable for our patients.
Prof Alex Sia Tiong Heng, Chief Executive Officer, KK Women’s and Children’s Hospital

Cognitive Institute staff bring an unheralded level of expertise

We chose to work with the Cognitive Institute because of their international reputation and global experience gained over many years of working with many organisations with similar aspirations.
Their ability to quickly established trust and credibility with our staff and our Board which helps to achieve sustainable improvements in safety culture across our hospitals.

Dr Shane Kelly, Group Chief Executive Officer, Mater Misericordiae Ltd

We are a measurably safer health care provider

Sydney Adventist Hospital was excited by the opportunity to partner with Cognitive and take a new approach to how we work with our teams, including medical staff to focus on the most important reason for what we do – our patient’s safety. We believe passionately that by creating a workplace where anyone can speak up in the interests of the patient, we are a measurably safer health care provider.

Mr Brett Goods, Chief Executive Officer, Sydney Adventist Hospital

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Keep up to date with our latest insights & news

Caring for Colleagues

The implications of the COVID-19 pandemic have transformed the lives of healthcare professionals around the world.  During this prolonged

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Learning out of the pandemic

This article was originally published by Healthcare Markets and has been republished here with permission. While Covid-19 has

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Transparency: thrive not survive

By Dr Clare Morgan and Dr Rob Hendry - 12th December 2022 Dr Clare Morgan, Medical Director at Cognitive Institute, and Dr Rob Hendry,

Read full article

Explore insights & news

Cognitive Institute develops and delivers a range of consultancy educational solutions for healthcare professionals and organisations around the world

Cognitive Institute partners with healthcare providers globally to share our Knowhow – knowledge, insights and experience, to equip leaders and their teams with non-technical skills, to practise safer, more reliable and kinder healthcare.

We are just as committed to healthcare excellence as you, providing independent, professional advice and multi-disciplinary education.

The vision that led to the development of our work recognises that while most healthcare professionals have excellent technical skills in their particular field, there is often a gap in training and development around the non-technical aspects of excellent care, particularly in the areas of communication skills, leadership capability, and the ability to work as effective teams.

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Programmes & Courses

  • Accountability and Professionalism
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  • Clinician Wellbeing and Resilience
  • Individual Performance

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Australia: 1800 957 888
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United Kingdom: 0808 234 2008

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Cognitive Institute is the trading name of Cognitive Consulting Group Pty Ltd (“CCG”) ABN 47 070 825 188. CCG is a wholly owned subsidiary of The Medical Protection Society Limited (“MPS”), a company limited by guarantee registered in England with company number 36142 at Level 19, The Shard, 32 London Bridge Street, London, SE1 9SG. MPS is not an insurance company. All the benefits of membership of MPS are discretionary as set out in the Memorandum and Articles of Association.

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