Speaking Up for Safety™ programme

An organisation-wide programme to build a culture of safety by empowering staff to raise concerns

For organisations

Promoting Professional Accountability programme

An evidence-based programme proven to address unprofessional behaviour and improve safety culture

For organisations

Clinical Communication Programme

Comprehensive and proven programme to intensively assist doctors to enhance their patient communication skills

For Individuals

Open Disclosure Expert Training

Meeting Australian Open Disclosure Framework and New Zealand Health & Disability Commissioner guidance and training for health professionals who conduct or support open disclosure

For organisations

Mastering Open Disclosure

Communication skills for clinical healthcare professionals to confidently conduct open disclosure conversations with patients and their families following an adverse outcome

For organisations and/or individuals

Open Disclosure E-learning

Purpose built to meet the requirements of the Australian Commission on Safety and Quality in Health Care National Safety and Quality Health Service Standards (NSQHS) 1.12 for open disclosure

For organisations and/or individuals

Clinical Incident Management

A systematic, comprehensive and quality assured training framework, that establishes expert in-house consultants to support colleagues in open disclosure

For organisations

Mastering Difficult Colleague Interactions

A solution focused approach to enhancing the effectiveness and ease of dealing with difficult colleague interactions in healthcare

For organisations

Difficult Colleague Interactions Masterclass

A solution focused approach to enhancing the effectiveness and ease of dealing with difficult interactions with colleagues

For organisations

Mastering Difficult Interactions with Patients

A solution focused approach to enhancing the effectiveness and ease of dealing with difficult patient interactions

For organisations

  • Mastering Open Disclosure course enrolment

    Please use this form to register your enrolment in this course and a member of our team will be in touch.

  • Standard Price: $595 Earlybird Price: $495*

    *The earlybird rate is available for payments made more than three weeks from the event, thereafter the standard rate applies

  • Terms & conditions

    Before registering, please ensure you have read and agree with the terms and conditions. Cognitive Institute reserves the right to cancel the course if the minimum number of registrations is not reached. A full refund will be provided. All materials are made available for personal use only and are subject to copyright.

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