Course overview

Comprehensive and proven programme to intensively assist doctors to enhance their communication skills

The Clinical Communication Programme (CCP) is a highly intensive, interpersonal skills training programme proven to greatly enhance communication skills and create significant behavioural change.

Designed to support professional development needs, the CCP helps improve the performance of individual doctors.

The programme promotes behaviour change and can help overcome a range of specific performance-related issues, including:

  • poor patient communication skills
  • professional standards for patient engagement and decision making.

The programme engages with evidence-based educational research and best-practice training techniques, including simulated patient interactions.

Designed to equip doctors with the tools to manage challenging interactions, the CCP is colleague-to-colleague, highly intensive, confidential and supportive.

View a video case study – a doctor shares the impact of a complaint

Upcoming training dates

Programme 1: January – July 2022

The  Clinical Communication Programme will commence on Monday 17 January 2022. 

Phase 1 Preparation and goal setting 17 January – 24 February 2022 
Phase 2 Residential workshop 25 – 27 February 2022
Phase 3 Implementation and coaching 28 February – 1 July 2022

Programme 2: February – August 2022

The Clinical Communication Programme will commence on Monday 21 February 2022:

Phase 1 Preparation and goal setting 21 February – 31 March 2022 
Phase 2 Residential workshop 1 – 3 April 2022
Phase 3 Implementation and coaching 4 April – 5 August 2022

Type For Individuals
Duration 3 phases
Delivery Mode Combination
Participants Strictly limited
Delivered By Experienced Cognitive Institute medical faculty

Download course brochure

Comprehensive and proven programme to intensively assist doctors to enhance their communication skills.

The training of doctors places great weight on the biomedical aspects of clinical care. While this training is essential, many doctors also realise the need to enhance a range of other skills that are required in order to be effective in their role, such as communication skills.

Download course brochure

Download course brochure

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