Internationally regarded London based children’s hospital Great Ormond Street Hospital (GOSH) has joined Cognitive Institute’s exclusive Safety and Reliability Partner programme to support its aims to deliver the highest levels of quality and reliability.

Left to right: Dr Suzy Jordache, Sir Michael Rake, Dr Mark O’Brien, Matthew O’Brien, Dr Peter Steer

The partnership with GOSH is part of an international collaborative of hospitals implementing the Institute’s Safety and Reliability Improvement Programme (SRIP); a multi-year initiative focussed on improving the safety culture of participating organisations.

GOSH is the ninth partner to join this invitation only programme and the first from the United Kingdom.  It joins organisations from Australia, Singapore and New Zealand; including two other large children’s health services: Children’s Health Queensland and KK Women’s and Children’s Hospital.

Great Ormond Street Hospital’s Chief Executive, Dr Peter Steer said “GOSH is committed to achieving zero preventable harm and delivering the best possible outcomes through providing the safest, most effective and efficient care.

We are excited about the collaboration with the Institute, It has delivered excellent results in other centres and we know that the partnership will help us to further improve the care of the children and young people we see.

Cognitive Institute Managing Director, Matthew O’Brien said he was honoured GOSH had become a partner and looked forward to commencing work.

“Our partner programme enables us to work closely with health service organisations over many years to build  an exemplary culture of safety and reliability,” he said.

“Healthcare can only reach the highest levels of reliability akin to other high risk industries by transforming its culture.

Our goal is to support GOSH on this journey by sharing our expertise and programmes, while also facilitating learning from other partner organisations on this same journey.

Mr O’Brien said both parties were also discussing opportunities for long term research on the impact of the programme.

Since its launch in 2015, the SRIP Programme has supported high performing healthcare organisations committed to improving their delivery of safer and more reliable care.

The programme builds an improvement culture by further developing the capability to deliver safe and reliable care. It integrates with existing effective systems and programmes and addresses the influence and impact of organisational climate, leadership commitment, reliability science application and high-performance work practices on quality and safety outcomes

Cognitive Institute’s Safety and Reliability Partners include:


  • Children’s Health Queensland
  • Sydney Adventist Hospital
  • Metro South Health Service – Logan and Bayside Health Network
  • Metro South Health Service – Addiction and Mental Health
  • Melbourne Health
  • Darling Downs Hospital and Health Service


  • KK Women’s and Children’s Hospital
  • Khoo Teck Puat Hospital, Yishun Health Campus
To learn more about the Safety and Reliability Improvement Programme and related programmes, please contact us.

Cognitive Institute is part of the not-for-profit MPS Group, the world’s leading protection organisation for doctors, dentists and healthcare professionals with more than 300,000 members globally.

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