Course overview

Increasing the reliability of delivering excellent healthcare

The serious burden of avoidable adverse outcomes and associated patient dissatisfaction has led to calls for all in healthcare to embrace the quality improvement agenda.

Increasing the reliability and safety of healthcare delivery maximises the chances of optimum patient outcomes. It reduces the risk to clinicians and healthcare organisations of complaints, claims, adverse publicity and accreditation or regulatory body censure.

Clinical leaders require knowledge and skills extending beyond their clinical expertise into the science of reliability and the academic domains of quality and safety practice.

This workshop provides clinical leaders with practical knowledge, skills, strategies and tools to implement reliability improvement initiatives in their team or unit. Participants develop confidence and the ability to implement reliability improvement by:

assessing areas of risk for patients, clinicians and healthcare organisations, where reliability needs to be improved
applying a reliability index to classify improvement strategies and predict their success
planning a reliability improvement initiative using the A.L.I.V.E.© process improvement model
using a variety of tools to implement the science of reliability in their team or unit
working in small teams to implement a reliability improvement project.

Course details

Duration
8 Hours

Number of participants
7-15 optimum, 5 minimum, 20 maximum

Format
A mix of short lectures, facilitated discussions, collaboration in small groups and opportunities for critical reflection. Peer learning occurs through reflective exercises enabling sharing of experience and knowledge.

Prerequisites
Completion of the Speaking Up for Safety programme, Promoting Professional Accountability programme, and the Leading Reliability Improvement for Safer Healthcare or Mastering Safer and Reliable Practice workshops.

Faculty
Cognitive Institute faculty are senior clinicians with over 20 years’ experience. They have attained accreditation after undertaking intensive formal training, and are skilled in the delivery of education to healthcare professionals, organisation-wide.

Each of our faculty are drawn from differing health backgrounds and offer a rich and diverse experience of health service delivery and education. They have delivered and supported implementation of courses and programmes in a range of public and private healthcare organisations across the Asia Pacific and United Kingdom.

Continuing Professional Development (CPD) Points
Cognitive Institute courses are CPD accredited with most colleges. Learn more.

Participants will be provided with a certificate of completion on request.

Who should attend

Outcomes

The Implementing Reliability for Safer Healthcare workshop will provide you with the skills to:

lead the planning and implementation of a reliability improvement initiative
apply reliability science to the delivery of safer and more reliable healthcare
apply a reliability index to predict the likely success of a reliability
use process improvement tools to implement a reliability improvement initiative
address challenges in implementing reliability improvement for safer healthcare.

Costs

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Implementing Reliability Improvement for Safer Healthcare

Increasing the reliability of delivering excellent healthcare.

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Terms & conditions

Before registering, please ensure you have read and agree with the terms and conditions. Cognitive Institute reserves the right to cancel the course if the minimum number of registrations is not reached. A full refund will be provided. All materials are made available for personal use only and are subject to copyright.
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Type	For organisations
Duration	Full day
Delivery Mode	In-house at your organisation
Participants	Up to 20
Delivered By	Experienced Cognitive Institute medical faculty