Course overview

Reducing risk through more effective communication with colleagues

  • Identify the nature of risk arising from professional interactions
  • Increase awareness of the risk factors
  • Identify and reflect on the risks that arise to doctors, patients and the system from poor inter-professional communication
  • Appreciate the impact that effective handover of patient care to another doctor can have in reducing doctor and patient risk
  • Reflect on how personal action in high risk inter-professional communication can reduce risk
  • Identify the barriers to effective communication between doctors
  • Apply cognitive institute’s checklists and aids to assist in reducing risk
  • Formulate an effective response to a disagreement with a colleague in a way that does not increase risk to patients or doctors.
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Mastering Professional Interactions

Reducing risk through more effective communication with colleagues.

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