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Four key skills for interacting with a difficult colleague
Health professionals identify difficult interactions as one of their most pressing challenges.... -
Overcoming difficult interactions with patients
Dr Bronwyn Hartwig shares helpful skills for clinicians dealing with the difficult interactions... -
Trainees in difficulty: five part action plan for clinical supervisors
2013 Queensland Clinical Educator of the Year and newly appointed Cognitive Institute Associate... -
Video case study: A doctor shares the impact of a complaint
https://vimeo.com/93325986 To protect confidentiality, this video interview is a re-enactment... -
Implementing Open Disclosure at Mater Health Services Brisbane
Download this case study in PDF format. Open disclosure at Mater Health Services Brisbane is... -
Open Disclosure – Meeting the Standard
Dr Mark O’Brien speaks on a range of issues affecting the private hospital sector at the 33rd... -
Why self-care matters following complaint: A guide for every clinician
Being subject to a complaint or claim is an ever-present risk of clinical practice. Cognitive...